DESKRIPSI PEKERJAAN Lowongan TelkomTelstra :
- To be responsible for new solution delivery or maybe change request activities to end customers according to approved design
- To manage and report on SLA implementation deliverables and ensure they are being met
- To prepares implementation schedule, activities breakdowns and works with the project management to develop the implementation plan including bill of quantities, cost plans, project deliverables and schedules
- To formulate managed service solutions testing and commissioning plans and work with IT for integration of managed service solutions into the customer’s environment
- To update “As Built” solution design records for ongoing service management of solution performance and Moves, Adds & Changes
- To develop intimate knowledge of customer’s networks and services to support troubleshooting and resolution of assurance incidents with customers and L1 to L4 support
- To maintain awareness of existing or potential customer software/hardware/system environments and proactively alerts project management and sales team of potential problems and solutions
- To provide expert solution delivery support for new and existing product development and for the development of customer solutions
- To perform technical quality assurance reviews on solution delivery and adhere to agreed solution delivery escalation and change control procedures.
- To prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures.
- To ensure the solution delivery function aligns with ITIL standards and methodology framework
- To create and support a safe and healthy environment for employees and partners.
PERSYARATAN Kerja di TelkomTelstra :
- +3 years hands-on experience in ICT and Managed Services Business Environment or equivalent
- University degree or equivalent in IT and/or Electrical Engineering
- Possess valid network or application management accreditation (CCNA preferred)
- Possess valid Cloud/UC accreditation to Proven Professional (VCP preferred)
- Strong Leadership Skills and strong technical aptitude
- Ability to show initiative in solving problems and drive to succeed
- Excellent team player and possess dynamic, positive attitude
- Ability to develop and implement strategy
- Willingness to get involved and take responsibility for all elements required to bring a positive outcome for the company
- Strong commercial acumen and numeracy
LOKASI KERJA :
Seluruh wilayah indonesia
KIRIM LAMARAN :
If you are interested in working at telkomtelstra and have met the requirements as mentioned above please send your resume to careers@telkomtelstra.co.id and write the “DO (CPE)” in the email subject line. Please note that any applications without the job code will not be entertained.
Sumber dari : TelkomTelstra
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